Frequently Asked Questions
- What Used parts do you sell?
- What New parts do you sell?
- Do you offer any guarantees on used parts?
- Do you offer any guarantees on new parts?
- Can I Collect?
- Where are you located?
- Which Delivery region am I in?
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What Used parts do you sell?
Returns only accepted on parts that are not in working order or significantly not as described. A replacement part will be sent when available for any part that is found to be unusable. All used parts are tested before dispatch to ensure customer satisfaction.
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What New parts do you sell?
For returns on New parts that are not in working order or significantly not as described, a replacement part will be sent upon return of the part. Any part that is found to have been used or damaged as a result other than damage prior to dispatch will be exempt. Any New part bought in error must be returned within 14 days of payment received. Refund will be less 20% of sale price to cover restocking and less shipping.
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Do you offer any guarantees on used parts?
All Used parts are fully tested prior to dispatch and no guarantee is given unless arranged prior to sale.
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Do you offer any guarantees on new parts?
New parts are guaranteed to be in full working condition. Any part found to be faulty will be replaced for a like to like part upon return of the part for inspection.
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Can I Collect?
Yes Collection is always welcome; collection is from mr2-ben Unit 22, Engineer Park Babbage Road, Sandycroft, North Wales, CH5 2QD
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Where are you located?
We are located in the North West UK. Approximately six miles to the west of Chester, and are within two miles of the Queensferry exit of the A494 (A550) which connects the M56 to the A55 (North Wales Expressway).
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Which Delivery region am I in?
UK Region 1 = UK mainland excluding Scottish highlands and Channel Islands
UK Region 2 = Scottish Highlands, Channel Islands, and Northern Ireland
International Region 1 = Southern Ireland, Europe, European Union
International Region 2 = USA, Canada, Asia, Japan, Australia
If you are unsure then just ask (, message subject delivery region)
